MEPCO Customer Support

MEPCO Helpline 2026 – Complaint Number, Customer Care & Contact Information

The Multan Electric Power Company (MEPCO) provides customer support services for electricity consumers across South Punjab. Through the MEPCO helpline number 24 hours a day, complaint cell, customer care centers, and online complaint registration system, consumers can report electricity-related issues and track complaint resolution status.

Helpline Numbers Complaint Types Online Complaint FAQs

Overview

What is the MEPCO Helpline?

The MEPCO helpline is a customer support service that helps consumers register complaints and get assistance regarding electricity supply problems.

Services

Services Available Through the MEPCO Helpline

Power outage complaint

Load shedding complaint

Billing complaint

Meter complaint

Voltage fluctuation complaint

Transformer fault complaint

New electricity connection inquiries

Electricity bill issue resolution

Complaint tracking system support

Customer Care

When Should You Contact MEPCO Customer Support?

Unexpected power breakdowns
Incorrect electricity bills
Faulty electricity meters
Low voltage problems
Transformer failures
Delayed complaint resolution

Contact Numbers

MEPCO Helpline Number 2026

Service	Contact Number
Toll Free Helpline	0800-63726
Customer Care	0800-63726

0800-63726 is widely used for customer support and complaint registration.

MEPCO Complaint Number (118 Service)

Service	Number
118 Electricity Complaint Service	118

MEPCO Emergency Contact Number

Complaint Type	Contact
Electricity Emergency Number	118
MEPCO Emergency Helpline	0800-63726

Complaint Process

How to Register a Complaint Through the MEPCO Helpline

Reporting a Power Outage

Call the MEPCO complaint number for an electricity outage and provide your reference number and location details.

Registering a Billing Complaint

For a MEPCO billing complaint, keep your bill copy and consumer reference number available before contacting customer care.

Reporting Meter Issues

Faulty meter, fast meter reading, slow meter reading, and meter replacement requests.

Transformer & Voltage Problems

Report transformer faults, voltage fluctuation complaints, and power breakdown complaints.

Online Services

MEPCO Online Complaint Registration System

The Customer Complaint Management System (CCMS) operated through the Power Information Technology Company (PITC) allows online complaint registration.

How to Submit an Online Complaint

Visit the complaint portal.
Enter your reference number.
Select complaint type.
Submit complaint details.
Receive a complaint tracking number.

Required Information for Complaint Registration

Consumer Reference Number

Name

Mobile Number

Complaint Type

Address

FAQs

Frequently Asked Questions

What is the MEPCO helpline number?

The main MEPCO helpline number is 0800-63726, which is a toll-free number.

Is the MEPCO helpline available 24 hours?

Yes, emergency complaint services are generally available 24/7.

How can I check my complaint status?

Use the online complaint tracking system and enter your complaint number.

Keep in Mind!

To see your duplicate MEPCO bill copy, you don’t need to call the helpline.
You can simply check and download your MEPCO bill online for free using your 14-digit reference number.
The helpline is best for technical issues, electricity outages, new service requests, or complaint tracking.
if you need more information please Contact Us Contact us we will be happy to help you out.